FRAMEWORK
This website is operated by the Luzeiros Hotels Group.
Throughout the site, the terms “we”, “us”, and “our” refer to the Luzeiros Hotels Group.
The Luzeiros Hotels Group is responsible for this website, which includes all the information, tools, and services available herein, on the condition that you, as a user, accept all the terms, conditions, policies, and notices stated here.
By visiting our website, you are using our services.
As a result, you are agreeing to the following terms and conditions, including the additional terms, conditions, and policies referenced herein and/or available via hyperlink.
These Terms and Conditions apply to all users of the site, including but not limited to users who are browsers, vendors, customers, and/or content contributors.
Please take the time to carefully read these Terms and Conditions before accessing or using our website.
By accessing or using any part of the site, you are agreeing to the Terms and Conditions.
If you do not agree with these Terms and Conditions of this agreement, then you should not access the site or use any of its services.
Any new features or tools that are added must also be subject to the Terms and Conditions.
You can review the updated version of the Terms and Conditions whenever you want on this page. We reserve the right to update, modify, or replace any part of the Terms and Conditions by posting updates and/or changes on our website.
It is your responsibility to periodically check for changes made on this page.
Continued use and access to the site after the publication of any changes constitutes acceptance of such changes.
SECTION 1 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
The user is informed that the content (excluding credit card information) may be transmitted without encryption and may: (a) be sent through multiple networks; and (b) be modified to adapt and comply with the technical requirements of network or device connections. Credit card information is always encrypted during transfer between networks.
The user agrees not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, access to the Service, or any contact on the site through which the service is provided, without our express written permission.
The terms used in this agreement do not limit or affect the validity of the Terms and Conditions.
SECTION 2 – ACCURACY, COMPLETENESS, AND UPDATING OF INFORMATION
We are not responsible for any information available on this site that is inaccurate, incomplete, or outdated. The material on this site is provided for informational purposes only and should not be used to make decisions without consulting primary sources of information that are more accurate, complete, or up-to-date. Any use of the material on this site is entirely at your own risk.
This site may contain certain historical information. Historical information may not be current and is provided for your reference only.
We reserve the right to modify the content on this site at any time, but we are under no obligation to update any information on our site. The user agrees that it is their responsibility to keep up with changes on our site.
SECTION 3 – SERVICE AND PRICE MODIFICATIONS
The prices of our services are subject to change without prior notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without prior notice.
We do not assume any responsibility for any event involving any modification, price change, suspension, or discontinuation of the service.
SECTION 4 – SERVICES
We reserve the right to limit our sales services to certain users and/or specific geographic location(s). We reserve the right to exercise or not exercise this right. We also reserve the right to limit the quantities of any services we offer.
All descriptions or prices of services are subject to change or updates without prior notice. We reserve the right to discontinue any service at any time. Any offer made through this service that involves the violation of legal provisions will be subject to the legally prescribed penalties.
SECTION 5 – BILLING INFORMATION
We reserve the right to refuse any request addressed to us.
We may, at our discretion and without prior notice, limit or cancel the number of sales per person, household, or order. Such restrictions may include orders placed under the same customer account, the same credit card, and/or orders using the same invoice and/or shipping address.
In the event of changes or cancellations of order(s), we may notify the user by email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, at our sole discretion, appear to be made by merchants, resellers, or distributors.
SECTION 6 – USER COMMENTS, FEEDBACK, ETC.
If, at our request, the user submits certain elements, or without any prior request from us, the user sends ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail, or otherwise, the user agrees that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use any element/information sent to us.
We may, but are not obligated to, monitor, edit, or remove content that we consider to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or objectionable, or that violates the intellectual property rights of third parties or these Terms and Conditions.
The user agrees that their comments will not violate any third-party rights, including copyrights, trademarks, privacy, personality, or other personal or property rights. You agree that your comments will not contain any defamatory, illegal, abusive, or obscene material. The comments will also not contain any computer viruses or other malware that could affect the operation of the Service. You may not access our website if you use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties regarding the origin of any comments. The user is solely responsible for any comments you make and their truthfulness. We assume no responsibility or liability for any comments posted by you or any third party.
SECTION 7 – PERSONAL INFORMATION
The submission of your personal information through the website is governed by our Privacy Policy and will be handled in accordance with the legislation regarding the protection of personal data.
In this regard, we advise you to consult our Privacy Policy.
SECTION 8 – ERRORS, INACCURACIES AND OMISSIONS
Exceptionally, there may be information on our website or in the Service that contains typographical errors, inaccuracies, or omissions relating to service descriptions, prices, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update any information in the Service that is inaccurate at any time without prior notice.
We do not assume any obligation to update, modify, or clarify information in the Service or on any related website, including information about prices, except as strictly required by law.
No updates that occur on this site or on any related site shall be used as an indication that the information in these Terms and Conditions has been modified or updated.
SECTION 9 – PROHIBITED USES
Without prejudice to other legal prohibitions and the provisions of these Terms and Conditions, the user is prohibited from using the site or its content to:
- illegal purposes;
- to instruct or incite others to carry out or participate in any illegal acts;
- to violate any national or international legal provisions;
- to infringe or violate intellectual property rights or intellectual property rights of third parties;
- to harass, abuse, insult, damage, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability;
- to present false or misleading information;
- to send or transmit viruses or any other type of malicious code that will or may be used to affect the functionality or operation of the Service or any related site, other websites, or the Internet;
- to collect or track the personal information of other people;
- to send spam, phishing, pharm, pretext, spider, crawl, or scrape;
- for unlawful purposes; or
- to interfere with or bypass the security features of the Service or any related sites, other websites, or the Internet.
We reserve the right to terminate/prevent the user’s access to our website if they violate any legal provision or if the access is intended for an illicit purpose.
SECTION 10 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the use of our website will be timely, secure, error-free, or uninterrupted.
SECTION 11 – INDEPENDENCE
If any provision of these Terms and Conditions is found to be illegal, invalid, or unenforceable, that provision shall be disregarded, and all remaining provisions shall continue to apply and remain fully valid and effective.
SECTION 12 – TERMINATION
The obligations and responsibilities of the parties existing at the date of any termination/disengagement that may occur between the user and the Hotel remain fully valid and effective after such termination/disengagement.
The user may terminate/disengage from these Terms and Conditions at any time by notifying us that they no longer wish to use our services.
If the user fails to comply with any term or provision of these Terms and Conditions, the Hotel reserves the right to terminate this agreement without prior notice at any time.
The Client shall be fully responsible for any amounts owed up to the date of termination. In such case, we reserve the right to deny access to our Services (or any part thereof).
SECTION 13 – ENTIRE AGREEMENT
Our failure to exercise any right under these Terms and Conditions shall not constitute a waiver of such right.
These Terms and Conditions, any policies or operational rules presented, as well as any other information provided on the website, form an integral part of the agreement between the user and the Hotel.
These Terms and Conditions relate directly to the service we provide, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between the user and the Hotel (including, without limitation, previous versions of the Terms and Conditions).
SECTION 14 – CHANGES TO THE TERMS AND CONDITIONS
The user may review the most current version of these Terms and Conditions at any time.
We reserve the right to update, modify, or replace any part of these Terms and Conditions by posting updates and changes on our website.
It is the user’s responsibility to check our website periodically.
Your use of our website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
SECTION 15 – CONTACT INFORMATION
Any questions or inquiries regarding these Terms and Conditions should be directed to the following email address: geral@luzeiroshoteis.com.
ECTION 16 – HOURS
CHECK-IN: 14:00 / CHECK-OUT: 12:00 – regardless of the guest’s arrival time at the hotel.
Departure after 12 noon, only with authorization from Reservations or Reception. If this does not happen, you will be charged for another day. If you choose to extend your stay, you must ask reception at least 24 hours in advance, and if there is availability, you can be accommodated.
In the event that the guest does not vacate the room by the check-out time and/or is not present at the hotel, the staff will have the right to move the guest’s belongings to the reception, under the supervision of the manager or responsible person.